We enter your home expecting to find
recently cleaned litter boxes and tidy food
and litter areas. Our regular fee covers the
cost of routine cleaning of these areas. When
we must do a time-consuming initial cleanup
or the cats have litter box mishaps or hairball messes, we must charge for the extra time we
spend. If we find this is the case, we add $5 for each half-hour of clean-up time.
FEES FOR OTHER SERVICES
We do not charge for the services listed on our Home Care form. There may or may not be a small fee for other things you may wish us to do.
Please cancel in a timely manner. If we are
given the appropriate notice, you may
completely avoid the cancellation fee.
If you cancel before the service starts, we
will issue a PayPal refund or send a check for
the unused visits, less the cancellation fee.
If you cancel after service has started, we
will issue credit certificate(s) for future visits,
less the cancellation fee.
If your contract period includes Thanksgiving
Day, Christmas Eve. Christmas Day or New
Year's Eve, we reserve the right to retain
the holiday surcharge if we are unable to
book other clients in tnis time slot.